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#Sony vaio amd display driver failed and recovered pro
#Sony vaio amd display driver failed and recovered software

My close-lid setting is the default: enter sleep mode. There have been numerous occasions where I’ve closed the lid with the battery fully charged.

Sometimes the laptop consumes power while sleeping.

After sleeping, the screen brightness cannot be adjusted (as described above).

After resuming from sleeping wifi often fails to connect often, the laptop doesn’t even see any networks and a reboot is required.

Here’s a list of the flaws and failures I’ve been experiencing regularly: Fumbling in front of an audience is the mark of an amateur and not something I want to be known for. This meant that I could barely read my presentation notes. Using the Fn-F6 key as I usually do failed to increase the screen brightness. The other problem was that the screen had dimmed so much that it was barely readable. After fiddling with the unit for a couple of minutes in front of the crowd I was able to get that problem fixed. First, the laptop had switched from the monitor-extend mode to the duplicate-monitor mode. That would have been fine but when I woke it up I encountered two problems. During that time the laptop went to sleep. Before my presentation other people were speaking for about 20 minutes. I had my slide notes on the laptop screen and just the pictures in my slideshow visible on the projector. I arrived early at the venue and had the laptop set up with PowerPoint in presentation mode. One of these glitches occurred during a talk I recently gave to a group of 100 people and was very embarrassing.

These things aren’t always reliably reproducible but they do occur with regularity. Although I’m not really unhappy with the unit overall I have been disappointed with a variety of glitches that occur regularly.

I’ve been living and working with my VAIO laptop for a couple of months now and would like to add some information on some glitches I’ve been experiencing. Oh, one problem here: the email with factory reset instructions that the last tech support person promised to send never arrived. It’s just that these efforts have resulted in very limited success. In fairness, I will say that all of the tech support reps I have spoken with have been courteous, reasonably knowledgeable and have made sincere efforts to help. And I may end up back at the beginning without the tweaks the tech support reps have made.

#Sony vaio amd display driver failed and recovered software

Now, I’m told I need to wipe my hard drive and spend more time reinstalling software and driver updates. These are pretty serious failures and I’ve spent a lot of time trying to solve them. To recap, these problems include the inability to adjust screen brightness after sleeping, trouble connecting to wifi, and random failures to stay in sleep mode which end up draining the battery. But there are several defects which seriously impair its usability. Most of its essential features and functionality are very nice and work reliably. I often need the other for a USB drive or an external hard drive.Īt this point, I’m fairly disappointed with my Sony VAIO laptop. The laptop only has two USB ports and one is used by my mouse or Wacom Intuos tablet. Second, I don’t really want to have to carry around an external wifi adapter with my laptop all the time and have an extra device hanging off the USB port. This will ensure that you don’t have any licensing problems after you reinstall. A quick reminder in case you ever have to do this: be sure to sign out of the Creative Cloud before reinstalling your OS. Then after the reset, I have to restore all my files and customizations and I have to reinstall all my software including the Adobe Creative Cloud. For the first problem, I have to back up all my files before the factory reset. Second, she is sending an external wifi adapter.īoth of these solutions are less than satisfactory even if they work. First, she recommends a factory restore of the SSD to (hopefully) help with the screen brightness problem. After a time on hold she returned with two suggestions. At first, the tech started to have me look at the settings in the VAIO Control Center but I reminded her that I had already spoken with three other people who tried all that stuff to no avail. My third call with a tier 2 person did help with some of my problems but did nothing to help with the screen brightness control problem (inability to adjust screen brightness after waking from sleep). I have now spent three hours online with four different tech support representatives. I’ve been calling Sony tech support every few days for the past week and a half.

#Sony vaio amd display driver failed and recovered pro

You can read about my experience with the new one on this new post: Sony VAIO Ultrabook Pro Problems Revisited. I’ve exchanged my defective unit for a new one from Sony.